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Customer experience | Sales, Customer Insights,...
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Multiple Access Team Templates display same users in Subgrids on Dynamics 365 CRM form

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Posted on by 71

Hi,

I’ve created Access Team Templates for two entities, namely Business and Technical data, and assigned read, write, append, and Append To access to both entities.

Following that, I added two Subgrids to allocate Business and Technical users, granting them the appropriate access to work on Business and Technical data.

However, an issue arises when I assign users to Business; upon saving, those users are displayed in both Business and Technical Subgrids. My objective is to have the Business users displayed in the Business Subgrid and Technical users in Technical subgrid. How can I achieve this?

i followed the suggestion from this link, https://community.dynamics.com/forums/thread/details/?threadid=7bbf0e13-f49b-4335-8d82-8cf4cfddcad2. However, i am still having the issue.

Thank you,

Siva

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  • Verified answer
    SivaR Profile Picture
    71 on at
    I resolved this issue as below:
     
    open the subgrid - select Control - change it to "Power Apps Read-Only Grid". This setting fixes the issue. After this change, I can see the appropriate user in the right grids. 
     
     

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