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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Unable to Lock/Unlock ...
Customer experience | Sales, Customer Insights,...
Answered

Unable to Lock/Unlock ispriceoverridden Toggle Button on Order Product Form

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Posted on by CU06081200-0 8

Hello Everyone,

I'm facing an issue with the ispriceoverridden toggle field on the Order Product form in the Sales Model-Driven App.

I have implemented custom JavaScript to lock/unlock fields based on users' security roles. The logic works correctly for all other fields, but it does not work for the ispriceoverridden toggle button.

So far, I have:

 


  • Verified that my JavaScript is being executed correctly.


  • Confirmed that the lock/unlock logic works for other fields on the form.


  • Checked for any custom Business Rules on the Order Product entity, but there are none.


    •  
 

I'm wondering if there is any out-of-the-box Business Rule, system behavior, or special handling for the ispriceoverridden field that could be overriding the JavaScript behavior.

 

Has anyone encountered a similar issue or knows why this field cannot be locked/unlocked programmatically?

 

Any guidance would be greatly appreciated.

 

Thanks in advance!

 

Sai Venkat

Categories:
Dynamics 365 Sales
I have the same question (0)
  • 11manish Profile Picture
    11manish 962 on at
    I suspect you're encountering out-of-the-box Sales pricing engine behavior rather than an issue with your code. The ispriceoverridden field is a special system field used by Dynamics 365 Sales pricing logic, and Microsoft scripts can override client-side setDisabled() calls. I would test whether the control is being re-enabled after form load and consider enforcing the restriction through server-side validation or by reverting unauthorized changes rather than relying solely on locking the toggle.
  • CU18061856-0 Profile Picture
    CU18061856-0 7 on at
    This field is not a normal Boolean field. It is tightly connected to the Dynamics 365 pricing calculation process. It is used as a trigger for pricing behavior, not just for storing a value. The Order Product entity has a CalculatePrice operation, so pricing is handled by the system, not just by the field and because of this :
    JavaScript does not reliably work for ispriceoverridden
    e.g:
    formContext.getControl("ispriceoverridden").setDisabled(true);
    This only affects the UI for a short time , when pricing recalculates (like product change, quantity change, save, etc.):
    The system re-evaluates the field and It can override your JavaScript changes
    what you can try:
    Use a plugin (Pre-operation) -> best way to enforce rules
    Try setTimeout in JavaScript ->not recommended, but you can test if delay helps
  • Verified answer
    ManoVerse Profile Picture
    ManoVerse 1,281 Super User 2026 Season 1 on at
    This field is not a normal Boolean field. It is tightly connected to the Dynamics 365 pricing calculation process. It is used as a trigger for pricing behavior, not just for storing a value. The Order Product entity has a CalculatePrice operation, so pricing is handled by the system, not just by the field and because of this :
    JavaScript does not reliably work for ispriceoverridden
    e.g:
    formContext.getControl("ispriceoverridden").setDisabled(true);
    This only affects the UI for a short time , when pricing recalculates (like product change, quantity change, save, etc.):
    The system re-evaluates the field and It can override your JavaScript changes
    what you can try:
    Use a plugin (Pre-operation) -> best way to enforce rules
    Try setTimeout in JavaScript ->not recommended, but you can test if delay helps
  • Suggested answer
    CU06081200-0 Profile Picture
    CU06081200-0 8 on at
    Thanks everyone for your responses 
  • ManoVerse Profile Picture
    ManoVerse 1,281 Super User 2026 Season 1 on at
    @CU06081200-0 can you please mark the answer as verified so that this thread would be closed and help other community members to find the verified answer 

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