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Customer experience | Sales, Customer Insights,...
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Opportunity Close - Quick Create form not starting

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Posted on by 402
Hi all,
 
I have enabled Opportunity close - Quick Create form from my model-driven app and disabled the main form, however, when i press close as Lost/Won buttons the Opportunity is still opening the main Opportunity close dialog, and not the Quick create one.
 
 
It is not the browser cache because:
  • I clear the entire browser's cache - still the same
  • I used InPrivate mode - still the same
  • I use a browse which i'm using to work with Dynamics 365 - still not working
Quick create forms are enabled for everyone by default so there is no security role changes made and it is not able anyway to make any since the option is gray out 
The form order is also not changed and there is anyway only one Quick Create Form
 
 
When i was testing this on the DEV instance everything is working as expected, even now in our DEV system the Opportunity has the Quick Create Close form 
 
So i really don't know what the hell is going on with Dynamics!
Can anyone help?
 
Regards,
Kiril
  • Verified answer
    Radoslavov Profile Picture
    402 on at
    Opportunity Close - Quick Create form not starting
    Anyway the problem turns out to be very simple.
    Apparantly,  i enable it on the DEV system, but after migrating the changes to prod forgot to enable this for the PROD as well
     

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