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Preparing for MB-280

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Posted on by Vahid Ghafarpour

11,912 Super User 2025 Season 2

For MB-280 do we need to read all MB-210, MB-220 and MB-260 or it is part of each one?

Does anyone know any guide other than the Microsoft Learn?

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DAnny3211 10,787 Moderator on at

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Preparing for MB-280

Hi,

The MB-280 exam focuses on Microsoft Dynamics 365 Customer Insights - Data, and while it shares some conceptual overlap with exams like MB-210 (Sales), MB-220 (Marketing), and MB-260 (Customer Data Platform), you do not need to study all of those in full to prepare for MB-280.

Here’s a more targeted approach:

Focus on the MB-280 official skills outline available on Microsoft Learn. It covers data ingestion, unification, segmentation, measures, and activation.

Use Microsoft Learn paths specifically tagged for Customer Insights - Data.

For additional resources, consider:

Instructor-led training or certification prep courses from platforms like LinkedIn Learning, Udemy, or Pluralsight.

Community blogs and YouTube channels that offer walkthroughs and real-world scenarios.

Practice exams to assess readiness and identify weak areas.

Studying MB-210, MB-220, or MB-260 may help with broader understanding, but they are not prerequisites for MB-280.

Thanks and best regards,

Daniele

Note: This response was prepared with support from Copilot to ensure clarity and completeness.

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Nour Abuzaid 121 on at

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Preparing for MB-280

No—you don’t need MB-210, MB-220, or MB-260. They’ve been retired, and MB-280 replaces them. Just follow the official MB-280 study guide on Microsoft Learn, plus practice labs and community resources.

Here are solid references for that:

Microsoft Learn – MB-280 Study Guide https://learn.microsoft.com/en-us/credentials/certifications/resources/study-guides/mb-280

The CRM Ninja – MB-280 replaces MB-210, 220, 260 https://thecrm.ninja/mb-280-microsoft-dynamics-365-customer-experience-analyst/

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CU07091119-0 12 on at

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Preparing for MB-280

hey,

There is a study guide on MB 280, you dont need to run Mb 210 , 230 & 260 . SImply go through this link , its comprehensive study guide on mb 280 .

Study guide for Exam MB-280: Microsoft Dynamics 365 Customer Experience Analyst | Microsoft Learn

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Vahid Ghafarpour 11,912 Super User 2025 Season 2 on at

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Preparing for MB-280

I took the beta test, and I think it was very close to MB-210.

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