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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / v-account, suddenly do...
Service | Customer Service, Contact Center, Fie...
Suggested Answer

v-account, suddenly don't have access to DFM anymore

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Posted on by AB-04021656-0 Microsoft Employee
I have been working for a year without issues, yesterday , mid-day I suddenly lost access with and error code: You need to be added to a security group to access this environment
  • Error Code: userIsDisabled
Question; where do i request to re-gain access?
Categories:
Dynamics 365 Customer Service
I have the same question (0)
  • Suggested answer
    Kevin Aelbrecht Profile Picture
    Kevin Aelbrecht 34 on at
    Thing you could look into:

    - check in Entra if your user is still active. Maybe, for some reason, your user is locked or disabled.

    - check in the D365 environment, access is granted to the correct security groups and you are part of one of those security groups:
    https://learn.microsoft.com/en-us/power-platform/admin/control-user-access

    Let me know if this solves the issue
  • CU03030611-0 Profile Picture
    CU03030611-0 4 on at
    Your sudden loss of access to the DFM environment with the error "You need to be added to a security group to access this environment" likely stems from your V-account being removed from a required security group or a change in system configuration on March 1, 2025. Please contact your system administrator with the error details, your account ID, and the timing of the issue to get your permissions restored. If urgent, escalate through your IT team or a colleague with access while checking for any recent system updates or announcements.
  • CU03030611-0 Profile Picture
    CU03030611-0 4 on at
    If your organization uses role-based security like Dataverse or Dynamics 365, your assigned security role or license might have been altered or expired, though the specific error points more toward a group membership issue.
  • Suggested answer
    NeerajPawar Profile Picture
    NeerajPawar 69 on at
    DFM is internal Microsoft tool and you would need to reach out to MS internal support for getting this sorted. As per the error, the account you are using doesn't seem to be part of security group.
     
    There were some changes with v- IDs and how DFM is accessed, hence I would suggest to reach out to your manager or SDM to get this sorted or clarified. 

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