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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / How to prevent License...
Supply chain | Supply Chain Management, Commerce
Suggested Answer

How to prevent License Plate movement when items on LP are under a Quality Order?

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Posted on by Shubham-007 314
Hi Everyone,
I am working in D365 Finance & Operations with Warehouse Management + Quality Management enabled.
Below is our process:
  • We register items using mobile device → RECV location(Virtual)
  • Immediately put them into RECVING location(Purchase order work type)
  • Sometimes warehouse creates a mixed LP (multiple items inside one LP)
  • After the warehouse team posts Product Receipt, the system automatically creates a Quality Order
  • When a Quality Order is in Open status, D365 blocks the item transaction, but it still allows the entire License Plate (LP) to be moved to another location
Problem:
Even though the item is blocked by the Quality Order, users can still move the LP using mobile device menus (LP movement / movement by template / transfer).
This causes mistakes because items under inspection can be moved to incorrect locations.

Question:
Is there any standard configuration in D365 FO to prevent License Plate movement when any item inside the LP is under an active Quality Order?
Or
Does this require a customization? If yes, what would be the correct extension point to block LP movement in the warehouse mobile device?
Categories:
Dynamics 365 Supply Chain Management
I have the same question (0)
  • Laurens vd Tang Profile Picture
    Laurens vd Tang 4,628 Super User 2026 Season 1 on at
    Hello Shubham-007,
     
    Do you see the same behaviour in case when you have only one item per license plate?
     
    Best regards,
    Laurens van der Tang
  • Shubham-007 Profile Picture
    Shubham-007 314 on at
     
    I checked for one item per LP as well but system is allowing me for movement.
  • Laurens vd Tang Profile Picture
    Laurens vd Tang 4,628 Super User 2026 Season 1 on at
    Hi Shubham,
     
    Have you already tried the manually inventory blocking?
     
     
    Best regards,
    Laurens van der Tang
  • Shubham-007 Profile Picture
    Shubham-007 314 on at
    It is not possible to edit manual blocking againest quality order, its greyed out and also it is not feasiable to do manually in every quality order.
  • Suggested answer
    Laurens vd Tang Profile Picture
    Laurens vd Tang 4,628 Super User 2026 Season 1 on at
    Hi Shubham,
     
    Thanks for checking. I believe there aren't any options to block the LP movement if there is a quality order. The quality order blocks inventory transactions, not warehouse license plate movements. You might consider to raise an idea on the Microsoft ideas portal.
     
    Link to the ideas portal: https://experience.dynamics.com/ideas/ 
     
    Best regards,
    Laurens van der Tang
  • Shubham-007 Profile Picture
    Shubham-007 314 on at
     

    Thank you for your clarification. However, I’m wondering why others don’t seem to be facing the same issue as I am. This makes me question whether I might be approaching the process incorrectly, or if others are handling it differently and addressing such challenges directly during development to prevent them.

    From my understanding, this situation is quite common in discrete manufacturing, which is why I find it a bit surprising.

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