Adding multiple email templates in single workflow

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Posted on by Nawaaz Khan

In my scenario, workflow approval will be sent to different business verticals based on pre-defined conditions. but while configuring workflow we are able to add only one email template. Is there a way to define multiple email templates for same workflow and email to be triggered based on vertical?

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Dynamics 365 general

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Amit Katariya007 8,202 Super User 2024 Season 1 on at

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Adding multiple email templates in single workflow

You can not add multiple email template content in a single email.

For this you can add different conditions and then use respective email templates with it.