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Supply chain | Supply Chain Management, Commerce
Unanswered

Customer address and phone not showing in UI after X++ insert in D365 FO

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Posted on by 117

Problem:
I am creating a customer programmatically using X++ in Dynamics 365 Finance and Operations. I insert the address into LogisticsPostalAddress and the phone into LogisticsElectronicAddress. I also link the location to the Party using DirParty::addLocation() with the correct roles (Delivery, Business, Invoice).

 

What happens:

  • The customer is created successfully

  • The address and phone records are inserted successfully in the database

  • When I check the tables directly, all data exists and is correctly linked

  • But when I open the customer in the UI, the Addresses tab is empty and the Contact information tab is empty

What should happen:
After inserting address and phone data via X++, the customer should display the address under the Addresses tab and the phone under the Contact information tab, just like when adding manually through the UI.

Note:

  • Manual entry through the UI works fine

  • The problem only happens with programmatic insertion

Question:
Is there a missing step in my code? Do I need to refresh something or update the cache after inserting? Any help would be appreciated.

I have the same question (0)
  • Mohamed Amine Mahmoudi Profile Picture
    26,777 Super User 2026 Season 1 on at
     
    Can you please share with us your x++ code ?
     
    BR
  • André Arnaud de Calavon Profile Picture
    303,062 Super User 2026 Season 1 on at
    Hi Rami,

    Please share us the code you are using. After adding the location, did you link the correct reference to the location on the logistics postal address and electronic address?
     

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