News and Announcements icon

Dynamics 365 CommunityForums Service | Customer Service, Contact Center, Fie... On Time Delivery Analysis

Service | Customer Service, Contact Center, Fie...

Answered

On Time Delivery Analysis

(3) Share

Report

Report

Posted on by VV-08011607-0

8

Hello, we are still on NAV version 13.5 . where could i find an on time delivery analysis?

Categories:

Dynamics 365 Customer Service

All responses Img

All responses (1)

Answers Img

Answers (1)

Verified answer

Muhammad Shahzad Sh... 2,273 Most Valuable Professional on at

Like (1)

Report
On Time Delivery Analysis

1: Purchase/Sales Order Statistics

Navigate to:
Sales Orders or Purchase Orders > Select an order > Statistics.

Review fields like:

Promised Delivery Date

Planned Shipment Date

Actual Posting Date
This gives per-order insights.

2: Custom OTD Report via Jet Reports or Power BI

Use fields:

Order Date, Requested Delivery Date, Shipment Date

Compare promised vs. actual delivery dates

Filter and calculate OTD % = (On-Time Deliveries / Total Deliveries) × 100

Helpful resources

News and Announcements

Announcing our 2025 Season 2 Super Users!

Quick Links

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1

Muhammad Shahzad Sh... 431 Most Valuable Professional

#2

Tom_Gioielli 37 Super User 2025 Season 2

#3

Daniyal Khaleel 29

Last month Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans