Step-by-Step Guide to Configure Email to Case in Dynamics 365 Customer Service
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Step-by-step guide to set up the Email to Case process in the Dynamics 365 Customer Service module. This configuration allows incoming emails to automatically create cases in the system. 🔧 Prerequisites ✅ Step-by-Step Setup: Email to Case in Dynamics 365 Step 1: Configure the Email Mailbox ✅ Statuses will change to Success after a few […]
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