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Customer experience | Sales, Customer Insights, CRM

Posted on by BS-18090839-0 37

Hello   I'm really struggling to complete a data update via an import (specifically, I want to make contacts inactive)   I've got a CS...

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Customer experience | Sales, Customer Insights, CRM

Posted on by Bruno P 0

Hey,   I’m using email templates with conditional content (logo changes according to the brand profile) in Dynamics 365 Marketing. In the edi...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by CE-15121502-0 16

Hello!   I have an idea of having a co pilot agent changing a weekly newsletter each week so that we minimize the amount of work we have to d...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by SG-25031541-0 11

Context: I’m implementing Dynamics 365 Sales Enterprise with a license redeemed through Cloud Services Benefits. I can see the predictive lead sco...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by AS-21041458-0 0

Wie exportiere ich die Teilnehmerlisten inkl. Statusgrund (also "Registriert" oder "Eingecheckt") eines Events aus Dynamics Customer Insights? Ich ...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by Cat_Car 196

Hello Community, In Dynamics 365 Customer Insights, when I create an email, the text at the bottom that says "Unsubscribe"—which is linked to the c...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by RS-03030928-0 6

Hi,  the quota limits in Customer Insights is stuck and does not show updates since 30/03/2026 05:39.  Why and how I can fix it? &nbs...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by JD-09042217-0 0

Hi all, I'm having a few issues when it comes to building and testing emails and I just can’t seem to find a solution.    First off, uns...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by JD-09042217-0 0

How do I possibly fix rendering of buttons in Outlook? I've added mso code and it does nothing, RTJ just scraps it and does it own thing. How is it ...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by K_Vd 8

a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;} Dear CI Comm...

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