Skip to main content

Notifications

Customer experience | Sales, Customer Insights,...
Unanswered

LinkedIn Lead Gen Connection

Posted on by 31
Hello,  If we install the LinkedIn Lead Gen Form connection to Customer Insights - Journeys (Outbound Marketing)... when Outbound is deprecated, will that connection also go away or is there something on the roadmap to move the connection to Real-Time Marketing?  Or alternatively, is there a connection to D365 Sales still?
  • AV-03121557-0 Profile Picture
    AV-03121557-0 2 on at
    LinkedIn Lead Gen Connection
    The integration is no longer working and no alternative is proposed. 
  • Taryn @ HSO Profile Picture
    Taryn @ HSO 31 on at
    LinkedIn Lead Gen Connection
    Hi Dengliang Li,
     
    Thank you for the response, however, I am talking about LinkedIn Lead Gen Forms, not Sales Navigator. We have Sales Navigator installed and that is fine. I'm wondering if Lead Gen Forms will go away or they will be ok in Real-Time Marketing of Customer Insights - Journeys.
  • Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    LinkedIn Lead Gen Connection
    Hi,
     
    I am using the Customer Insights - Journeys trial version, which does not have the Outbound Marketing module, so I cannot test the LinkedIn Lead Gen integration in outbound marketing.
     
    When I perform the integration of Sales and LinkedIn Sales Navigator in the same environment.
    Integrate LinkedIn Sales Navigator with Dynamics 365 Sales | Microsoft Learn
    In the Customer Insights - Journeys application, the LinkedIn Sales Navigator can be displayed on the forms of Contacts, Accounts, Leads and other entities.
     
    Best Regards,
    Dengliang Li
     

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Community AMA December 12th

Join us as we continue to demystify the Dynamics 365 Contact Center

New! Quick response templatesâš¡

Save time with the new custom templates!

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,151 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 229,963 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans