Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / The user set a default...
Customer experience | Sales, Customer Insights,...
Suggested answer

The user set a default personal view in the Model-Driven app, but it is still not the default

(1) ShareShare
ReportReport
Posted on by Marianoz0503 18
The user set a default personal view in the Model-Driven app, but it is still not the default; it reverts to the admin's default view.
Categories:
Microsoft Dynamics CRM
Dynamics 365 Sales
  • Suggested answer
    Tom_Gioielli Profile Picture
    Tom_Gioielli 371 on at
    The user set a default personal view in the Model-Driven app, but it is still not the default
    The fact that it is everyone in the same role having the issue seems to lend itself to a security problem. Are they in a custom security role that you have developed? If so, you might want to check and compare your view privileges for the following tables to one of the Out of Box roles provided by Microsoft
    • View {savedquery}
    • Saved View {userquery}
     
    If you want to do a quick check, you can verify if the users have the "Basic User" role assigned to them. If not, try assigning it and see if that resolves the issue.
  • Marianoz0503 Profile Picture
    Marianoz0503 18 on at
    The user set a default personal view in the Model-Driven app, but it is still not the default
    Hi @Tom_Gioielli thanks for your time,
     
    • Is the view in their list showing that it is the default?  Yes
    •  Are any other users experiencing the same issue? Yes all user with the same role
    • Does the problem happen if they try to set or access the default view for the table in another browser? Yes it´s happen in different browser
     
    And I see that they cannot apply the changes in this screen, when they press the button nothing happen



    they can only set the default view here

  • Tom_Gioielli Profile Picture
    Tom_Gioielli 371 on at
    The user set a default personal view in the Model-Driven app, but it is still not the default
    Couple questions to help narrow this down.
     
    • Is the view in their list showing that it is the default?
    • Are any other users experiencing the same issue?
    • Does the problem happen if they try to set or access the default view for the table in another browser?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Vahid Ghafarpour – Community Spotlight

We are excited to recognize Vahid Ghafarpour as our February 2025 Community…

Congratulations to the January Top 10 leaders!

Check out the January community rock stars...

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,286 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 231,064 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans